Purchasing products sold at aetelier-caesars.com is governed by the aetelier-caesars.com site’s terms of sale (“Terms of Sale”).
Orders on the aetelier-caesars.com site can only be made by individuals and may not be purchased for resale. Reselling or distributing (ae)telier Caesars products purchased at aetelier-caesars.com is expressly prohibited.
CAESARS DIFFUSION may update these Terms of Sale at any time.
You can review the Terms of Sale currently in effect at any time by clicking on the “Terms” link.
In addition, each time you make a purchase at the aetelier-caesars.com site, you will be asked to confirm that you accept the Terms of Sale currently in effect at the time of your order.
Ways to Order
The aetelier-caesars.com site makes it possible to immediately order a selection of (ae)telier Caesars brand products from CAESARS DIFFUSION online via the Internet for delivery to countries included on the delivery list.
For any questions about an order you have already made, please contact our Customer Services by email (firstname.lastname@example.org) or by telephone on +33 (0)1 40 67 07 80 Monday to Friday from 10:00 to 13:00.
Our product offers and prices are valid as shown on the site while stocks last. Errors or changes may occasionally occur, especially if several customers simultaneously order the same product.
CAESARS DIFFUSION incurs no liability in cases of stock shortage or product unavailability.
CAESARS DIFFUSION reserves the right to change items offered on the aetelier-caesars.com site at any time without notice.
You should verify the accuracy of your selection before confirming your order. While every effort has been made to ensure the colour and design of (ae)telier Caesars products whose photos are shown on the aetelier-caesars.com site are accurate representations of the original products, variations may occur, especially because of technical limitations in displaying colours on your computer equipment.
As a result, CAESARS DIFFUSION cannot be held liable for errors or inaccuracies in photographs or graphical representations of (ae)telier Caesars products on the aetelier-caesars.com site. If you have any questions about the products, please contact our Customer Service department.
All Internet orders assume that you are providing accurate and complete information at the time of that order.
At the end of the order process, you will be asked to click on the “J’ai lu et j’accepte les conditions générales de vente *” button. When you click on the “J’ai lu et j’accepte les conditions générales de vente *” button, you will be asked to accept all the current aetelier-caesars.com General Sales and Site Usage Conditions.
Once completed, your order is sent to CAESARS DIFFUSION for processing.
CAESARS DIFFUSION reserves the right to refuse an order from a customer with whom it is in dispute regarding a previous order, or if CAESARS DIFFUSION reasonably assumes that this customer has violated these General Conditions or that they are engaging in fraudulent activity, or for any other legitimate reason.
You will receive a summary of your order by email.
You will have the opportunity to create an account to save payment and shipping information for your next order. You will be asked to create your own password for future use of this account.
It will be your responsibility to keep this login information confidential and never share it with others. This means that any purchase made using this login information will be deemed to have been made by you as the owner of this login information. It is your responsibility to notify aetelier-caesars.com immediately if your password is lost, stolen or used fraudulently.
You can de-activate your account at any time by emailing Customer Service. After your account is de-activated, you are free to create a new account at any time.
The data recorded by the aetelier-caesars.com site are the proof of all transactions made between CAESARS DIFFUSION and its customers. In case of conflict between CAESARS DIFFUSION and one of its customers about a transaction made on the Internet site, the data recorded by CAESARS DIFFUSION is considered irrefutable proof of the transaction’s contents.
As per article L.134-2 of the French Consumer Code, when an order amount is equal to or greater than 120 Euros, CAESARS DIFFUSION saves an electronic written record establishing the contract made between CAESARS DIFFUSION and the customer from the time the order is completed until the item has been delivered and for ten years after this date (in compliance with the 2005 137 decree of 16 February 2005).
Therefore, you may have access to this document at any time upon request to Customer Service after proving your identity.
(ae)telier Caesars product prices are indicated in Euros, including all taxes. Your order’s total amount includes shipping fees based on the delivery method you select (See “Shipping Fees”).
CAESARS DIFFUSION reserves the right to modify the prices of products offered on the aetelier-caesars.com site at any time without notice. Products are calculated based on the prices displayed on the aetelier-caesars.com site at the time you place your order, based on the availability of the products ordered at that time.
All orders made on the aetelier-caesars.com site must be immediately paid for at the time order is submitted. We only accept payment by credit card. All orders are payable in Euros. Your order will not be shipped until your payment method has been verified and we have received authorisation to charge your card.
Your card will not be charged until your order has been shipped.
Products ordered remain the property of CAESARS DIFFUSION until full payment has been received by CAESARS DIFFUSION.
However, you assume risks such as loss, theft or deterioration for the products once they are delivered.
Products purchased on the aetelier-caesars.com site can only be delivered to countries available for shipping at the time of the order.
It is impossible to make an order for any shipping address outside these territories. For security reasons, CAESARS DIFFUSION will not accept any orders for which a post office or Cedex address are supplied.
Products are sent to the shipping address you indicate during the order process.
During the order process, we ask you to choose the shipping method you prefer.
Shipping fees are calculated based on the products in your order, the shipping service, and the shipping country you select.
For security reasons, CAESARS DIFFUSION will not accept any orders for which a general deliver, post office or Cedex address are supplied.
During the order process, we will indicate the shipping time and shipping methods available for the products purchased and delivery country indicated.
You must pay the shipping fees in addition to the price of products purchased.
You must inform our Customer Service department of any failure or delivery delay of more than eight (8) working days as soon as possible. Any claim made beyond thirty (30) calendar days after the date your order was validated will not be taken into account.
Upon delivery, you should verify that the merchandise conforms to your expectations and indicate on the delivery form, in writing along with your signature, any defects observed, such as opened packages, damaged products, etc.
You should then contact Customer Service by email or telephone.
If products do not conform to those you purchased or you are not satisfied with them, you can return them and request a refund according to the conditions in section “Returns – Exchanges – Refunds”.
Returns – Exchanges – Refunds
From aetelier-caesars.com site
You may return and request a refund for any product ordered on the aetelier-caesars.com site within fifteen (15) calendar days after the product is delivered, with the following conditions:
Products must be returned with their purchase invoice, in their original condition and packaging, to the following address:___________
Returns must be made using Colissimo with signature upon receipt. Return shipping fees are the customer’s responsibility.
You may return and request a refund for any product ordered on the aetelier-caesars.com site within fifteen (15) days of product delivery. Shipping fees will not be refunded. Products must be returned according to the conditions indicated in the preceding paragraph. CAESARS DIFFUSION will do its best to ensure the exchange or refund is processed as soon as possible after returned products are received by crediting your credit card with the amount of the returned product, excluding shipping fees, which are your responsibility.
It is not possible to issue electronic credit for use on the aetelier-caesars.com site.
Refunds will be processed no later than thirty days after notification of your right of withdrawal.
We do not offer exchanges or refunds, even partial, for product(s) received as a gift.
Products purchased from the aetelier-caesars.com site cannot be exchanged. However, they can be refunded. Once the refund is processed, the purchaser can make a new order on the aetelier-caesars.com site.
Shipping fees for returned products will not be refunded except if this return is justified by non-compliance of products delivered (wrong product, damaged product, etc.).
CAESARS DIFFUSION has full discretion to decide whether the products are in their original condition when they are returned to aetelier-caesars.com.
CAESARS DIFFUSION cannot be held liable for loss, shipping to an incorrect address or shipping delays for a product you wish to return to the aetelier-caesars.com site because the risks of the shipping method you choose and initiate are your sole responsibility.
Legal Warranty for Hidden Defects
Products sold on the aetelier-caesars.com site are subject to the legal warranty conditions outlined in articles L 211-4, L 211-5, and L 211-12 of the French Consumer Code, as well as articles 1641 and 1648 of the French Civil Code:
French Civil Code Article 1641– The seller is bound to a warranty against hidden defects in the item sold that render it unfit for its intended use, or that so impair its use that the buyer would not have bought it, or would only have given a lesser price for it if he had known of the defects.
French Civil Code Article 1648– Action resulting from unacceptable defects must be brought by the buyer within two years of the discovery of the vice.
In the case provided for in Article 1642-1, the buyer must bring the action, at risk of debarment, within the year which follows the date on which the seller can be discharged from apparent vices.
French Consumer Code Article L211-4– The seller is required to deliver a product which conforms to the contract and is held liable for any lack of conformity which exists upon delivery.
He is also held liable for any lack of conformity caused by the packaging or the assembly instructions, or the installation if he assumed responsibility therefore or had it carried out under his responsibility.
French Consumer Code Article L211-5– To conform to the contract, the product must:
1. Be suitable for the purpose usually associated with such a product and, if applicable:
– correspond to the description given by the seller and have the features that the seller presented to the buyer in the form of a sample or model;
– have the features that a buyer might reasonably expect it to have considering the public statements made by the seller, the producer or his representative, including advertising and labelling;
2. Or have the features defined by mutual agreement between the parties or be suitable for any special requirement of the buyer which was made known to the seller and which the latter agreed to.
French Consumer Code Article L211-12 – Action resulting from lack of conformity lapses two years after delivery of the product.
CAESARS DIFFUSION cannot be held liable under any circumstances for any indirect, incidental, special or accessory damages, including, but not limited to, loss of sales, loss of profit or opportunity resulting from the purchase of (ae)telier Caesars products from the aetelier-caesars.com site.
Applicable Law – Litigation
These Terms of Sale are governed and interpreted in accordance with French law without taking into account principles of conflict of laws. These Terms of Sale do not hinder the atelier-caesars.com site from conforming to provisions of public policy regulations of European Union countries from which a customer orders provided they also live there. The original Terms of Sale were written in French.
In case of litigation, French courts have exclusive jurisdiction and you acknowledge accepting their exclusive jurisdiction. CAESARS DIFFUSION reserves the right to request and obtain injunctions or orders to defend its rights under the current terms.
The aetelier-caesars.com site is administered by CAESARS DIFFUSION, which publishes the aetelier-caesars.com site and grants to CAESARS DIFFUSION the right to sell a selection of (ae)telier Caesars products on the Internet.
CAESARS DIFFUSION is the French distribution subsidiary of (ae)telier Caesars, whose headquarters is located at 63 rue Balard 75015 – Paris – France.
The aetelier-caesars.com site is not intended for minors.
All of the elements on aetelier-caesars.com, including drawings, models, illustrations, images, soundtracks, text, logos and trademarks are the exclusive property of CAESARS DIFFUSION or its subsidiaries. Any full or partial reproduction by any means (except as expressly provided herein) to distribute, publish, transmit, modify or sell all or any part of the aetelier-caesars.com site content, or to create derivative works from it.
The “(ae)telier Caesars” brand, and any other trademarks and logos related to (ae)telier Caesars, registered or not, displayed on the aetelier-caesars.com site, as well as the aetelier-caesars.com domain name are the exclusive property of CAESARS DIFFUSION. Any reproduction, distribution, transmission, modification or use of these trademarks for any reason without CAESARS DIFFUSION’s prior express written consent is prohibited.
Removing any notices of copyright, trademark or other rights exclusive to the aetelier-caesars.com site or any content on this site is prohibited. You may make one copy of the Internet pages published on the aetelier-caesars.com site for your private, personal and non-commercial use, as long as any copy of these Internet pages retains all copyright notices and exclusive rights that appear thereon.
The aetelier-caesars.com Internet site may contain links to third-party sides that are not published or controlled by CAESARS DIFFUSION. Such links are only provided as a convenience. They cannot and must not be interpreted as an express or implicit endorsement of these sites, their content or any product or services offered thereon. You may not link to the aetelier-caesars.com Internet site without express written permission from CAESARS DIFFUSION.
In accordance with the legislation protecting personal data, CAESARS DIFFUSION is free to use any information that does not constitute personal data that is transmitted to it through any means of electronic communication. This freedom includes the right to develop, produce and sell products and services based on items that were communicated to it in this way.
To make it easier for you to navigate the aetelier-caesars.com site, CAESARS DIFFUSION may also send cookies to your computer when you connect. These cookies are files that make it easier for you to navigate on the aetelier-caesars.com site during the current session, and will be necessary during purchasing sessions on the site’s e-commerce sections. We remind you that you can oppose the storage of cookies by configuring your browser to do so based on the instructions provided by said browser.
If you create an account or sign up to receive our newsletter, you will be invited to provide personal data about yourself to CAESARS DIFFUSION. Providing this personal information is optional and is solely used by CAESARS DIFFUSION to manage your account, to learn more about you to better respond to your needs, to be able to send you, with your express permission, newsletters and other information about new CAESARS DIFFUSION products.
Your data will not be rented or sold to third parties. CAESARS DIFFUSION may still be required to communicate your data to external service providers (such as hosting or maintenance service providers) but only as needed to manage the aetelier-caesars.com site and your account.
You have the right to access and update your personal data.
You also have the right to oppose, free of charge, CAESARS DIFFUSION’s collection of your data. In this case, you will not be able to benefit from the services offered by CAESARS DIFFUSION and will not be informed of new CAESARS DIFFUSION products.
To exercise your rights to access, oppose, rectify or correct information, you can send an email to CAESARS DIFFUSION at the following address:email@example.com. If you create an account on the aetelier-caesars.com site, you can also access your data and update it by logging into your profile.
CAESARS DIFFUSION uses technical and organisational methods intended to ensure security and privacy of files created based on personal data collected on the aetelier-caesars.com site. However, it is important to note that CAESARS DIFFUSION cannot control all risks related to Internet operations and reminds users that there are possible risks inherent in using the Internet.
The current aetelier-caesars.com Internet site was declared with CNIL under registration number 2008906 on 22 November 2016.
CAESARS DIFFUSION cannot be held liable in any case by you or any third party for any indirect, incidental, special or accessory damages, including but not limited to, any loss of benefits or other indirect losses, resulting from your use of the aetelier-caesars.com site or your inability to use it, even if CAESARS DIFFUSION has been informed of the possibility of these damages.
Absence of Warranties
CAESARS DIFFUSION cannot guarantee or affirm:
– that the aetelier-caesars.com Internet site is free from viruses, data extraction programs, Trojan horses or other destructive programs
– that the information contained on the aetelier-caesars.com site is correct, complete or up-to-date
The aetelier-caesars.com site may contain technical inaccuracies or other defects. CAESARS DIFFUSION does not guarantee these defaults will be corrected. The aetelier-caesars.com Internet site and its contents are presented “as is” and “subject to availability”.
CAESARS DIFFUSION expressly excludes all warranties of any kind, express or implicit, including but not limited to any implicit guarantees that the aetelier-caesars.com site or its content conforms to or is appropriate for customary or specific use, quality or lack of infringement thereof in any provision.
Applicable Law – Litigation